Privacy Policy

At Three Telecom Partner, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Who We Are

Three Telecom Partner is an independent telecom guidance platform helping users compare mobile plans, SIM deals, and UK network options.

Contact Information

Three Telecom Partner
📧 info@threetelecompartner.com
📞 (800) 208-1515

91 St Denys Road
Poundgate
TN6 6EH
United Kingdom

Information We Collect

We may collect the following types of personal information:

Identity Information

• Name
• Information provided during phone calls or contact forms

Contact Information

• Email address
• Phone number

Telecom Preference Information

• Current network provider
• Mobile usage preferences
• Budget and plan requirements
• SIM or contract preferences

Technical Information

• IP address
• Browser type
• Device information
• Website usage information

Communication Information

• Emails sent to us
• Call recordings where applicable and permitted

How We Collect Information

We collect information through:

• Phone calls with our guidance team
• Contact forms on our website
• Email communication
• Cookies and analytics technologies
• Website interactions

We may also receive limited technical information through third-party analytics providers.

Why We Use Your Information

We use personal information to:

• Provide telecom guidance services
• Help compare suitable mobile plans and network options
• Respond to enquiries and support requests
• Improve website performance and user experience
• Maintain website security
• Comply with legal obligations

Where legally required, we rely on your consent before processing certain information.

Sharing Your Information

We may share limited information with:

• Telecom providers when you request guidance related to switching
• Website hosting and technical service providers
• Analytics providers for website performance monitoring
• Legal authorities where required by law

We do not sell personal information to third parties.

Call Recording

Calls may be recorded for:

• Training purposes
• Quality assurance
• Service improvement

Where recording is active, you may be informed at the beginning of the call.

Recorded calls are stored securely and retained only for a limited period where necessary.

Cookies

Our website uses cookies to improve functionality and user experience.

Cookies may include:

• Essential website cookies
• Analytics cookies
• Preference cookies

For more information, please review our Cookie Policy.

Data Retention

We only retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and improve our operations.

Retention periods may vary depending on the type of information involved.

Data Storage & Security

We use appropriate security measures to protect personal information from unauthorised access, misuse, disclosure, or loss.

Personal information may be stored on secure systems within the United Kingdom or European Economic Area (EEA).

Your Rights

Under UK data protection laws, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to certain processing
• Withdraw consent where applicable
• Request a copy of your data

To exercise your rights, please contact us using the details below.

Third-Party Services

Our website may use trusted third-party services such as analytics tools to better understand website performance and visitor behaviour.

These providers may process limited technical information according to their own privacy policies.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of any third-party sites they visit.

Complaints

If you are unhappy with how we handle your personal information, you have the right to contact the UK Information Commissioner’s Office (ICO).

Information Commissioner’s Office (ICO)

ICO Website

📞 0303 123 1113

We encourage users to contact us first so we can attempt to resolve concerns directly.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes.

Any updates will be published on this page.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us.

Three Telecom Partner

📧 info@threetelecompartner.com
📞 (800) 208-1515

91 St Denys Road
Poundgate
TN6 6EH
United Kingdom